At SunKids, we work to ensure that you receive your products quickly and securely. Below are the details of our shipping policy.
• All orders are processed and dispatched within up to 3 business days after payment confirmation.
• Please note that orders placed on weekends or holidays will be processed on the next business day.
• Once the order is dispatched, the estimated delivery time is up to 10 business days, depending on the recipient's location and the courier service.
• Once your order has been shipped, you will receive a tracking number so you can monitor the status of your shipment in real time.
• You can track your order through our website or directly on the designated carrier's page.
• It is the customer’s responsibility to provide a valid and complete delivery address. SunKids is not responsible for failed deliveries due to incorrect or incomplete addresses.
• While we strive to meet the delivery times mentioned, delays may occur due to factors beyond our control, such as logistical or customs issues. In such cases, we will do our best to keep you informed about the status of your order.
If you have any questions about our shipping policy or the status of your order, please feel free to contact us. We are here to help.